---
title: "From Front Office"
slug: "from-front-office"
updated: 2026-08-10T20:18:36Z
published: 2026-08-10T20:18:36Z
canonical: "help.idibilling.com/from-front-office"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# From Front Office

1. Select **POS Front Office >Transaction Search > Search**.

This displays the Front Office Transaction Search Results window.

**(Show Picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/34635.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A05Z&se=2026-11-14T11%3A58%3A05Z&sr=c&sp=r&sig=kGmoabwnjv1fO046ZMI1ee9zvbHUoEueNWrhF8NBj9o%3D)

> [!NOTE]
> Note
> 
> There is an **override** to any user limit-to's that allows users to perform a POS front office transaction that involves collecting a payment from a customer. This includes make sale transactions, sales requests, tender payment and equipment swaps, as well as sales return transactions. So, even though you may not have permission to access other account information, you can perform these transactions in CostGuard.
2. Right-click on the item to return and select **Return.**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/34638.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A05Z&se=2026-11-14T11%3A58%3A05Z&sr=c&sp=r&sig=kGmoabwnjv1fO046ZMI1ee9zvbHUoEueNWrhF8NBj9o%3D)
3. Click **Yes.**