---
title: "Exporting Billing and Customer Information"
slug: "exporting-billing-and-customer-information"
updated: 2026-04-23T11:25:18Z
published: 2026-05-21T15:00:34Z
canonical: "help.idibilling.com/exporting-billing-and-customer-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Exporting Billing and Customer Information

Billing and account balance details are exported from the IDI platform to the Paymentus payment portal. These details are then available in the Paymentus Agent Dashboard and Customer Portal to facilitate any payment being made and to keep the solutions synchronized.

The Customer Information File (CIF) is generated by a new scheduled job that can be run at least once per day or as needed.

![Graphical user interface, text, application, email Description automatically generated](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/graphical-user-interface-text-application-email-57.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A03%3A43Z&se=2026-11-14T12%3A03%3A43Z&sr=c&sp=r&sig=2Z8TzxDYew0AO6ohe80oq7uftpi1zmO2BEgWUIC%2B0ho%3D)