---
title: "Example of a Reward Points Volume Discount Based on Products"
slug: "example-of-a-reward-points-volume-discount-based-on-products"
updated: 2026-08-10T20:23:05Z
published: 2026-08-10T20:23:05Z
canonical: "help.idibilling.com/example-of-a-reward-points-volume-discount-based-on-products"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Example of a Reward Points Volume Discount Based on Products

In this example, IDI Telecom has created a Reward Program to reward customers for generating revenue.

This Reward Program gives their customers five reward points for services containing the specified products resulting in a billed total of $50 or less, and 10 reward points for services containing the specified products resulting in a billed total of more than $50. Each reward point earned is worth $0.01 when used as tender for a POS purchase or bill payment.

The Reward Point Conversion Rate was set up as shown here.

![RewardPointsConverstionFactor](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/70115.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A13%3A14Z&se=2026-11-14T12%3A13%3A14Z&sr=c&sp=r&sig=iWOLXaNXCERGNXJamCqXAXq28NQlcZ6oft9kIwQ6MnY%3D)

The pertinent Volume Discount Wizard screens were configured as follows:

| Discount Type | Reward Points. |
| --- | --- |
| Loyalty Type | ***None.*** |
| Contributing and Eligible Factors | Contributing and Eligible factors are the same. > [!NOTE] > Note > > This is the only valid selection. |
| Contributing Usage Types | Remove All. |
| Contributing Services | Wireless. |
| Contributing Distance Types | Remove All. |
| Contributing Originating Locations | ***None.*** |
| Contributing Terminating Locations | ***None.*** |
| Contributing Time Day | Clear. |
| Ignore Calls with zero Charges | Checked. |
| Contributing Products | All. - Checked: Only discount the in-advance portion of in-advance product charges. - Checked: Ignore negative charges. - Unchecked: Exclude overridden product charges. > [!NOTE] > Note > > Zero-charged products are excluded from consideration. |
| Tier Units | Currency. > [!NOTE] > Note > > Currency is the only valid selection. |
| Tier Type | Single. |
| Single Tier | First tier: - End Range = 50 - Points = 5 Second tier: - End Range = 9999999 - Points = 10 |
| Reward Point Expiration | Never Expire. |
| Completing the Volume Discount Configuration Wizard | Finish. |

The customer account was established 20 months ago. At billing, the total amount due is $80, from which $45 is from the contributing products. Therefore, the rewards discount results in a reward of 5 points being added to the existing balance.

This account has been billed 20 times, no points have expired, and the customer has not used any points for tendering.

A review of the customer account on the Balances tab, after selecting Reward Points from the list, shows a balance of 100 points which is worth $100.

(20 bill cycles x 5 points) = 100 Reward Points

100 Reward Points x $.01 conversion rate = $1.00

![ExampleProductReward](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/70263.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A13%3A14Z&se=2026-11-14T12%3A13%3A14Z&sr=c&sp=r&sig=iWOLXaNXCERGNXJamCqXAXq28NQlcZ6oft9kIwQ6MnY%3D)

The customer can visit a POS location and use these points towards a POS purchase or tendering of a bill payment. To convert the points and apply them to the transaction, the associate much choose the tender type whose base tender type is Reward Cash.