---
title: "Entering Order Information"
slug: "entering-order-information"
updated: 2026-08-10T20:23:11Z
published: 2026-08-10T20:23:11Z
canonical: "help.idibilling.com/entering-order-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Entering Order Information

Use the Order Information window to enter information related to the sales channel.

> [!NOTE]
> Note
> 
> The following fields cannot be modified when adding an order for the first time - Order ID, Description, Order Status, Entered, and Completed.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29808.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A20Z&se=2026-11-14T11%3A58%3A20Z&sr=c&sp=r&sig=GHwDqNOnZLM%2FlURKQ5C3tH4jVv1T7hy4RnoP4bJkunw%3D)

1. Select an Order Type from the drop-down list.
2. Select a Source Code (promotional code) from the drop-down list, if applicable.
3. Enter a Sales Channel. Enter the sales code in the first field, if applicable. If you do not know the sales code, enter the sales name in the second field. Use ***** as a wildcard or click the Sales Channel button to view the Sales Tree window.

> [!NOTE]
> Note
> 
> The Sales Channel button is disabled if more than 1000 records are detected. In this scenario, you must enter a specific sales code or sales name. The text field turns yellow when an exact match is found.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29809.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A20Z&se=2026-11-14T11%3A58%3A20Z&sr=c&sp=r&sig=GHwDqNOnZLM%2FlURKQ5C3tH4jVv1T7hy4RnoP4bJkunw%3D)
4. Select a Sales name from the list and click **OK**.
5. Enter a Receipt Number, if applicable. You may choose to use the number that appears on the customer's receipt for their POS purchase, if desired.

> [!NOTE]
> Note
> 
> The Receipt Number field is only provided in an integrated POS and Wireless system.
6. Select the Order State from the drop-down list, if applicable. This further explains the Order Status.
7. Enter an Estimated Completion Date, if applicable.
8. Click **Next**. This displays the [Add Customer-Level Features window](/v1/docs/adding-customer-level-features).