---
title: "Effects of Service and Product Phone Book Settings"
slug: "effects-of-service-and-product-phone-book-settings"
updated: 2026-08-10T20:22:32Z
published: 2026-08-10T20:22:32Z
canonical: "help.idibilling.com/effects-of-service-and-product-phone-book-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Effects of Service and Product Phone Book Settings

| Service Setting | Product Settings | Process |
| --- | --- | --- |
| Show Phone Book | Prompt to Make Room | All Numbers Required |
| Yes | Yes | Yes | **Make Room in Phone Book or Remove Product** Phone Book window is displayed in the Wizard. Clicking **Next** to proceed displays the Special Number Error window. This window shows the number(s) which cannot be added and instructs you to do one of the following: - Remove existing phone book entries as needed to make room OR - Remove the product from the order. You cannot complete the order without doing one of the above. Clicking **OK** on this window takes you back on the phone book window. |
| Yes | No | **Make Room in Phone Book or Add Product w/o Entries** Same as above, except that you are not required to remove the product if you choose not to make room in the phone book. In this case, as many numbers associated with the product are added to the phone book according to rank. The product is then added without adding the remaining special numbers to the phone book. |
| No | Yes | Same as **Make Room in Phone Book or Remove Product** In this case, Show Phone book setting on the service overrides the Prompt to Make Room setting. |
| No | No | Same as **Make Room in Phone Book or Add Product w/o Entries** In this case, Show Phone book setting on the service overrides the Prompt to Make Room setting. |
| No | Yes | Yes | Same as **Make Room in Phone Book or Remove Product** In this case, the Prompt to Make Room setting overrides the Show Phone book setting on the service. |
| Yes | No | Same as **Make Room in Phone Book or Add Product w/o Entries** In this case, the Prompt to Make Room setting overrides the Show Phone book setting on the service. |
| No | Yes | The Special Number Errors window is displayed indicating you must remove the product from this order. |
| No | No | The Special Number Warnings window is displayed indicating the product will be added; however, the associated entries (for which there is no room) will not be added to the phone book. |