---
title: "Editing a Fulfillment Request"
slug: "editing-a-fulfillment-request"
updated: 2026-07-27T11:44:26Z
published: 2026-08-10T20:17:38Z
canonical: "help.idibilling.com/editing-a-fulfillment-request"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Editing a Fulfillment Request

Use the Edit Fulfillment Request window to record and view shipping information, the status of the items to be shipped and programming information.

**(Show picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/40092(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A49%3A43Z&se=2026-11-14T11%3A49%3A43Z&sr=c&sp=r&sig=1BBNgKYFCpFJLeLCSqpMi3TJ3PZK5DgaWpnRd4nSbY8%3D)

You can reach this window from the following Fulfillment Request windows:

- Fulfillment Request Search Results
- Pending Fulfillment Requests
- Pending Retail Items
- Pending Programming
- Pending BrightStar Fulfillment

This window contains basic information about the [Fulfillment Request](/v1/docs/fulfillment-request-information) and the [Sales Request](/v1/docs/sales-request-information), in addition to various tabs used to update information about the items being shipped. You can see some information about the Retail Items, Programming and Notes tabs by observing the tab labels.

[Shipping Information tab](/v1/docs/shipping-information-tab)

[Retail Items tab](/v1/docs/retail-items-tab)

The label of the Retails Items tab includes the number of items packed or shipped. "(3 of 5)" means three of the five requested items have either been packed or shipped.

[Programming tab](/v1/docs/programming-tab)

The label of the Programming tab includes the number of handsets programmed. "(1 of 2)" means one of the two requested handsets has been programmed.

[Notes tab](/v1/docs/note-tab)

The label of the Notes tab indicates whether additional information has been entered. "Notes*" (with an asterisk *) means someone has entered information that may be helpful.

See also:

[About Fulfillment Requests](/v1/docs/about-fulfillment-requests)