---
title: "Duplicating a Global Trouble Ticket"
slug: "duplicating-a-global-trouble-ticket"
updated: 2026-08-10T20:23:16Z
published: 2026-08-10T20:23:16Z
canonical: "help.idibilling.com/duplicating-a-global-trouble-ticket"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Duplicating a Global Trouble Ticket

You can create a new global trouble ticket by duplicating an existing global trouble ticket with similar specifications. This is convenient when you need to generate multiple trouble tickets that have essentially the same data, with minor exceptions.

To duplicate a global trouble ticket:

1. From the Global Trouble Tickets window, right-click on the desired Global trouble ticket and select **Duplicate Trouble Ticket**. This displays the New Global Trouble Ticket window.

The **Duplicate Trouble Ticket** function for Global trouble tickets is the same as the **Duplicate Trouble Ticket** function for customer trouble tickets. See [Duplicating a Trouble Ticket](/v1/docs/duplicating-a-trouble-ticket) for more detailed information on duplicating trouble tickets.