---
title: "Disconnecting Features"
slug: "disconnecting-features"
updated: 2026-08-10T20:23:11Z
published: 2026-08-10T20:23:11Z
canonical: "help.idibilling.com/disconnecting-features"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disconnecting Features

You can disconnect a single feature or several features at the same time.

To disconnect a single feature:

1. In the **Services** or **Features** tab, right-click on the feature and select **Disconnect**.

> [!NOTE]
> Note
> 
> Disconnected features are not displayed on the **Services tab** if the Show Disconnected Features check box is unchecked at the bottom of the screen. If checked, disconnected features are indicated by an icon that is grayed out.

To disconnect several features:
2. Click the **Advanced Wizards** menu button and select **Disconnect Features**.

In both cases the Disconnect Order Information window is displayed.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29900.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A31%3A29Z&se=2026-11-14T11%3A31%3A29Z&sr=c&sp=r&sig=hWmTCrsDaA1%2BZ0bdZBaxPTlsEokuu1z5TXkTfL3DKV0%3D)
3. Select the Order Type from the drop-down list.
4. Select an Est. Completion date, if applicable.
5. Select a Disconnect Date, if different from the current date.

How you complete the procedure depends on whether you're disconnecting a single feature or several features, and the method used to open the Disconnect Order Information window:
  1. If you opened the window by right-clicking a feature, check **Review Order Before Submitting** to display the Review and Submit Order window, then click **Finish**. This displays a confirmation box. Click Yes to confirm the change.
  2. If you opened the window via the **Advanced Wizards** menu button, click **Next >**. This displays the Disconnect Features Criteria window. Select the items under Product Type that you wish to disconnect, and verify the associated Feature Locations and Assigned Features, then click **Next >** to display the Complete the Disconnect Catalog Items Order page. Click **Finish** to submit the order.