--- title: "Deleting a Trouble Ticket Journal Entry" slug: "deleting-a-trouble-ticket-journal-entry" updated: 2026-08-10T20:22:26Z published: 2026-08-10T20:22:26Z canonical: "help.idibilling.com/deleting-a-trouble-ticket-journal-entry" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Deleting a Trouble Ticket Journal Entry To delete a journal entry from a trouble ticket: 1. On the **Journals** tab in the View Trouble Ticket or Edit Trouble Ticket window, right-click on the journal entry and select **Delete Journal**. This displays a confirmation message. 2. Click **Yes**. This closes the confirmation window and deletes the journal entry from the **Journals** tab.