---
title: "Deleting a Global Trouble Ticket Journal Entry"
slug: "deleting-a-global-trouble-ticket-journal-entry"
updated: 2026-08-10T20:23:16Z
published: 2026-08-10T20:23:16Z
canonical: "help.idibilling.com/deleting-a-global-trouble-ticket-journal-entry"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deleting a Global Trouble Ticket Journal Entry

To delete a journal entry from a Global trouble ticket:

1. On the **Journals** tab in the Edit Global Trouble Ticket window, right-click on the desired journal entry and select **Delete Journal**. This displays a confirmation message.
2. To delete the journal entry, click **Yes**.