---
title: "Defining the Customer Alert"
slug: "defining-the-customer-alert"
updated: 2026-08-10T20:23:16Z
published: 2026-08-10T20:23:16Z
canonical: "help.idibilling.com/defining-the-customer-alert"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Defining the Customer Alert

> [!NOTE]
> Note
> 
> Alerts can be defined only by users who have the following permission turned on: **Application > CostGuardClient > CustomerManagement > Customers > Alerts**.

To define a customer alert:

1. Select **Actions > Customer Alerts** from the Customer Account task bar. This displays the Edit Customer Alert window.

> [!NOTE]
> Note
> 
> This menu item is only visible if you have the Alerts permission turned on.
2. Enter new text or edit any existing message, then click **Save**.