---
title: "Customer search criteria"
slug: "customer-search-criteria-1"
updated: 2026-08-10T20:20:46Z
published: 2026-08-10T20:20:46Z
canonical: "help.idibilling.com/customer-search-criteria-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer search criteria

### Search Criteria

You can search with the following criteria:

| Service Number | A unique number associated with an account. |
| --- | --- |
| Account Number | The Account Number is a unique number auto-generated by the system and assigned to a customer when entered into the system. |
| Customer Name | The name of the person or business on the account. |
| Billing Contact Name | The name of the individual to contact regarding billing-related questions or concerns. |
| Social Security Number (last 4) | The social security number entered, or displayed, is the social security number of the individual responsible for the account(s). > [!NOTE] > Note > > When the SSN for a customer is returned after a search, the first five digits are hidden and the last four digits are displayed. |
| Drivers License (last 4) | The drivers license entered, or displayed, is the license number of the individual responsible for the account(s). |
| Drivers License state | The state where the drivers license was obtained for the individual responsible for the account(s). |