---
title: "Customer Notifications"
slug: "customer-notifications"
updated: 2026-08-07T21:29:36Z
published: 2026-08-10T20:04:11Z
canonical: "help.idibilling.com/customer-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Notifications

Customer Notifications provide mail merge and data export operations. This service supports a scripted template format for merging data from the database. System-generated notifications can be delivered to the customer via any of the following methods:

- The notification can be delivered as an e-mail message.
- A Dialer service/stored procedure can be invoked that calls the customer and plays the notification to the customer over the telephone.
- The notification can be written to a file.

[Generic Notifications Wizard](/v1/docs/generic-notification-wizard)

[Managing Notification templates](/v1/docs/managing-notification-templates)

[Notification Queue](/v1/docs/notification-queue)

[Notification History Search](/v1/docs/notification-history-search)

[Customer Notifications Tab](/v1/docs/customer-notifications-tab)

[Single Email Notification](/v1/docs/single-e-mail-notifications)

[Usage Notifications](/v1/docs/about-usage-notifications)