---
title: "Customer Management"
slug: "customer-management-1"
updated: 2026-08-10T20:22:58Z
published: 2026-08-10T20:22:58Z
canonical: "help.idibilling.com/customer-management-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Management

When a customer must be assessed both local and long distance taxes on an Equal Access service, the service has a Service Tax Class of Toll and you must assign a Local tax product to that service.

> [!NOTE]
> Note
> 
> Taxes that are based on Products and have Local or VOIP selected are applied to the Per-Line Tax Product. See Tax Management.

See also:

[Setting Up a Local Per-Line Tax Product](/v1/docs/setting-up-a-local-per-line-tax-product)