---
title: "Customer E-Pay Information"
slug: "customer-e-pay-information"
updated: 2026-08-10T20:21:48Z
published: 2026-08-10T20:21:48Z
canonical: "help.idibilling.com/customer-e-pay-information"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer E-Pay Information

The E-Pay Accounts window lists the E-Pay information on file for the customer, including current customer information and all accounts that have been set up for their E-Pay transactions.

The E-Pay Accounts list window contains the following information.

| ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12295.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A46Z&se=2026-11-14T11%3A47%3A46Z&sr=c&sp=r&sig=oGm1nYgxuhfYakduS2QvaLG12yc%2FMxAbeMw4uMHxQtc%3D)![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12597.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A46Z&se=2026-11-14T11%3A47%3A46Z&sr=c&sp=r&sig=oGm1nYgxuhfYakduS2QvaLG12yc%2FMxAbeMw4uMHxQtc%3D)![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12296.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A46Z&se=2026-11-14T11%3A47%3A46Z&sr=c&sp=r&sig=oGm1nYgxuhfYakduS2QvaLG12yc%2FMxAbeMw4uMHxQtc%3D) | A yellow check mark denotes an active account number with a pending end date. A green check mark denotes an active account number with no end date. A red X denotes an inactive or terminated account. |
| --- | --- |
| ![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/12991.bmp?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A46Z&se=2026-11-14T11%3A47%3A46Z&sr=c&sp=r&sig=oGm1nYgxuhfYakduS2QvaLG12yc%2FMxAbeMw4uMHxQtc%3D) | A blue recurring symbol denotes an account that is used for each billing period. If there is no blue recurring symbol, the account is not used on a recurring basis. |
| Account Description | Indicates whether the account is used for payment for each billing period (Recurring) or not (Non-Recurring). |
| Account Type | Type of E-Pay account, such as Visa, MasterCard, ACH Bank Account. |
| Account Number | Account number, with partial masking. |
| Expiration Date | Expiration date of the account, if applicable. |
| Last Modified | Date and time the account was last modified. |
| User ID | ID of the user who last modified the account. |

If you select an account in the Account Information section, the corresponding information for that account is displayed in the lower part of the window.

See [Adding New Credit Card Accounts](/v1/docs/adding-new-credit-card-accounts) for the field descriptions of credit cards.

See [Adding New Checking/Savings (ACH) Accounts](/v1/docs/adding-new-checking-savings-ach-accounts) for the field descriptions of ACH bank accounts.

See also:

[Deactivating/Reactivating E-Pay Accounts](/v1/docs/deactivating-reactivating-e-pay-accounts)

[Editing Accounts](/v1/docs/editing-accounts)

[Recurring/Non-Recurring Payments](/v1/docs/recurring-non-recurring-payments)

[Terminating an Account](/v1/docs/terminating-an-account)

[Making a One-Time Transaction](/v1/docs/making-a-one-time-transaction)