---
title: "Custom Web Browser Tabs"
slug: "custom-web-browser-tabs"
updated: 2026-08-10T20:23:11Z
published: 2026-08-10T20:23:11Z
canonical: "help.idibilling.com/custom-web-browser-tabs"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom Web Browser Tabs

You can add a tab or two to customer records that display customer information stored outside of the IDI platform via your web page.

To add a custom web browser tab to the customer record:

1. In Administration Console, select **Business Rules >Local Services > CostGuardService > environment > Customer Management Settings > Custom Web Browser**. This displays the Custom Web Browser dialog box.
2. Enter a label for the tab. The text you enter is the name of the tab on the customer record.
3. Enter the full URL of your web page.
  - If you want to include the Account Number, the URL must include the {ACCTNUM} tag after the slash, as shown in this example:

***http://www.support.infodir.com/{ACCTNUM}***
  - If you want to include the IDI user's name, the URL must include the {USERNAME} tag after the slash, as shown in this example:

***http://www.support.infodir.com/{USERNAME}***
  - If you want to include both the Account Number and the user's name, the URL must include the {ACCTNUM} and {USERNAME} tags after the slash, as shown in this example:

***http://www.support.infodir.com/{ACCTNUM}{USERNAME}***
4. Repeat the above steps to add a second custom tab.
5. Click **Save**.

> [!NOTE]
> Note
> 
> The tab(s) is displayed on the customer record only if both fields are populated.

Permissions

There are two permissions in Admin Console that control which web browser tabs a user can view. You can control whether a user can see just the first web browser tab, just the second web browser tab, or both tabs.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/69414.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A08%3A00Z&se=2026-11-14T12%3A08%3A00Z&sr=c&sp=r&sig=gNoBcs5HykupYW8iesTOSV6vHSBlcgdTZ3lXDSHomys%3D)