---
title: "CSA Configuration"
slug: "csa-configuration"
updated: 2026-08-10T20:22:26Z
published: 2026-08-10T20:22:26Z
canonical: "help.idibilling.com/csa-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CSA Configuration

#### To require a CSA check for new services

- Access **Admin Console > Business Rules > Local Services > CostGuardService > POS**.
- Select the check box: Require CSA Check on New Services and click **Save**.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/89438.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A19%3A46Z&se=2026-11-14T12%3A19%3A46Z&sr=c&sp=r&sig=UMkqJ0YlyyKUFzxsem%2BjoaHT6%2BtZsuteq5vmkRTvMJM%3D)

#### CSA Coverage

To view CSA Coverage for a region or Zip Code:

- Access **Applications > Back Office Management > Coverage Information > Coverage**.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/89439.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A19%3A46Z&se=2026-11-14T12%3A19%3A46Z&sr=c&sp=r&sig=UMkqJ0YlyyKUFzxsem%2BjoaHT6%2BtZsuteq5vmkRTvMJM%3D)
- Complete one or more fields and click **Search** to find specific coverage information.

**To edit a file**
- Right-click to display the Edit Coverage Information window.
- You can edit the Region and Coverage Indicator fields, but not the

#### To upload a CSA file

A CSA coverage file is a collection of geographic areas, defined by:

- Zip Code
- CSA Code (optional)
- Coverage Indicator (optional or a designation such as full, partial, or none)
- Region (optional, or a designation such as a Market)

Example

| Zip Code | CSA Code | Coverage Indicator | Region |
| --- | --- | --- | --- |
| 14564 |  | Full | Finger Lakes |

- Zip Code is 14564 (Victor NY)
- CSA Code is unassigned
- Coverage Indicator is Full (This means that the entire 14564 area has coverage by the carrier)
- Region is Finger Lakes (which could be the name of a Market).

To upload a file:
- Access **Applications > Back Office Management > Coverage Information > Coverage File Upload.** This displays the Coverage File Upload window.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/89440.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A19%3A46Z&se=2026-11-14T12%3A19%3A46Z&sr=c&sp=r&sig=UMkqJ0YlyyKUFzxsem%2BjoaHT6%2BtZsuteq5vmkRTvMJM%3D)
- Click the ![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/40335.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A19%3A46Z&se=2026-11-14T12%3A19%3A46Z&sr=c&sp=r&sig=UMkqJ0YlyyKUFzxsem%2BjoaHT6%2BtZsuteq5vmkRTvMJM%3D) button and choose the appropriate file to upload.
- Click **Upload**. The Upload Progress bar displays the process. When completed, a confirmation window is displayed.

#### CSA Coverage Indicators

Coverage Indicators are used to describe service coverage for an area, such as Full Coverage or Partial Coverage.

Access Access **Applications > Back Office Management > Coverage Information > Coverage Indicators**.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/89441.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A19%3A46Z&se=2026-11-14T12%3A19%3A46Z&sr=c&sp=r&sig=UMkqJ0YlyyKUFzxsem%2BjoaHT6%2BtZsuteq5vmkRTvMJM%3D)

- To add an indicator, right-click and select New. To edit an indicator, right-click it and select Edit.
- Make necessary additions or changes.
- Click **Save**.

See also:

CSA Coverage File