--- title: "CostGuard Version 22.1 Details" slug: "costguard-version-22-1-details" updated: 2026-05-05T08:47:19Z published: 2026-05-19T16:21:08Z canonical: "help.idibilling.com/costguard-version-22-1-details" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # CostGuard Version 22.1 Details ### [CostGuard Version 22.1 Core Bulletin](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/CostGuard-22.1-Core-Release-Bulletin(1).pdf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A42%3A00Z&se=2026-11-14T11%3A42%3A00Z&sr=c&sp=r&sig=TdF89wOhbsMXW5COeg8yE12%2BN31ndSlONIopOLIEUdM%3D) ### Change Orders | **Functional Area** | **AR/FR** | **Description** | | --- | --- | --- | | Web Sales | FR 3410 | **Web Sales – Milestone1** This milestone is the first deliverable in the effort to provide a modern solution with robust capabilities to replace the existing Client Point-of-Sale Front Office. This release introduces configurable *Starting Blocks* to facilitate initiating a *Sale* or *Order* from Customer Care or the Orders web module. You can assemble and finalize a remote sale containing billing items that can be assigned to the account or to any type of service. For details regarding the overall goal, objectives, and planned future deliverables for this project, refer to article on *Web Sales* under *IDI Updates* > *Upcoming Features* in the IDI Knowledge Center. | | General Ledger | AR 8930 | **Tracking transactions in General Ledger (GL) system errorbucket** Two new core General Ledger (GL) reports facilitate identifying the specific transactions associated to a GL system error journal entry. The purpose of these reports is to significantly reduce the time needed to research and identify the transaction(s) associated to a Gl system error. These are grid reports and are located in the Finance > General Ledger folder in Report Explorer: - General Ledger System Error Audit Summary - General Ledger System Error Audit Detail The reports let you compare GL system error journal entries with the transactions in a specified date range. The amount of the GL system error will correlate to one or more transactions in the reports.. | | Customer Care | AR 8759 | **Service Summary Updates** AR 8759 was originally released with version 21.12 to support generating prebill invoices directly from Customer Care. Version 22.1 updates the Service Summary view in Customer Care to include Installment Plans or Contract Penalties when present on a service. | | Scheduling | AR 8884 | **Scheduling jobs to run at one or more specific times** Job scheduling functionality in IDI Desktoip Client lets you schedule jobs to run periodically (for example once a day or every 12 hours). With this release, as an alternative to periodic scheduling, you can now schedule jobs to run at one or more specific times during the day. (for example, at 8 AM and 10 PM only). This saves you from having to manually run jobs at specific times. | | RateBill | FR 3188 | **Apply original tax rate when crediting the in-advance portion of a disconnected feature** When crediting back a product charge, billing was recalculating the tax amounts to credit using the current tax rate. This could result in a different tax credit amount when the tax rate had changed between the original charge and the time of the credit. Billing has been enhanced to retrieve the tax amounts from the original charge when crediting back a product charge. The original amounts will be prorated in the case of a partial credit. Note that the original tax amounts exist in the usage database that corresponds to the invoice of the original charge. In the case that the usage database has been archived at the time of the credit, the original tax amount cannot be retrieved and will be recalculated based on the current tax rates. | ### Resolved Known Issues | Functional Area | PR | Description | | --- | --- | --- | | RateBill | 83874 | **County taxes to skip updated** An issue prevented a county-level tax marked *primary* from being skipped in certain conditions when a city-level tax is configured to skip the county tax. The Tax engine has been fixed to skip the county level taxes in this case. | | RateBill | 83797 | **XML performance improvements with Invoice Detail Export enabled** The XML Invoice operation was taking a long time to process, especially when generating all files with the Invoice Detail Export optional report enabled (provided with AR 8821, CostGuard version 21.5). Performance improvements to the XML Invoice operation have been optimized to improve the processing time. | | OnlineBill | 83896 | **Erroneous *not responsible for paying bill* message** A message: *you’re not responsible for paying the bill* correctly occurs on Non-invoice responsible accounts; however, it was also incorrectly occurring in environments where OnlineBill was not configured to accept payments. This caused confusion and customers were not paying their bills. OnlineBill has been updated to only show this message when an account is Non-invoice responsible. | | Customer Management | 83911 | **Inability to cancel a future-dateddisconnect** In CostGuard 21.10, PR 83856 addressed recently discovered reconnect logic gaps based on MIN status; however this PR did not address *futuredated* disconnects. As a result you could not perform a reconnect action on a service as a means to cancel a future-dated disconnect order. PR 83911 addresses this scenario so that services with a future-dated disconnect can be *reconnected* (to cancel the future disconnect order) without error. | | Workflow | 83888 | **Workflow trigger display issue** The Trigger Configuration page was not showing the correct values in the drop-down lists. This was due to an Angular upgrade. The Trigger Configuration page was updated to display the correct values in the drop-down lists instead of key values. | | Workflow | 83902 | **Fix splitter step configuration** Splitter step configuration in split orders was being saved incorrectly by service method with service processing actions. Workflow has been updated to save the configuration correctly. | ### Platform System Deployment Updates: | Module | Target Deployment Updates | | --- | --- | | None | |