---
title: "CostGuard 17.3 SP2 Details"
slug: "costguard-17-3-sp2-details"
updated: 2026-04-21T14:57:14Z
published: 2026-05-19T17:02:26Z
canonical: "help.idibilling.com/costguard-17-3-sp2-details"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CostGuard 17.3 SP2 Details

[17.3 SP2 Core Release Bulletin](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/17.3-SP2-Core-Release-Bulletin(1).pdf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A51%3A51Z&se=2026-11-14T11%3A51%3A51Z&sr=c&sp=r&sig=fBvvj476XmntF%2FhzY7mdMRUnvL5QXHQGzvzkPgs1kos%3D)

| **Functional Area** | **AR/FR** | **Description** |
| --- | --- | --- |
| Orders | FR 2746 | **Update Service Information After Order Submitted** – Lets users update Services and/or remove Services on an order after it has been submitted. |
| FR 2802 | **Configure Private Line Taxes via Order Entry** – Lets users configure private line taxes on features during order entry. |
| Customer Care | FR 2794 | **View and edit private line tax information for a feature** via the Services and Features page. |
| FR 2790 | **Modify Bill Cycle in Customer Care**. Users with the new permission can change a customer’s Bill Cycle to a *recommended* bill period. The ability to override the appropriate Bill Period will no longer be supported in the IDI system. **Additional information for a customer’s Bill Cycle**. Clicking on the **i** icon displays the description and day of month for the bill cycle. |
| OnlineBill | AR 7942 | **Alternate Invoice Number –** Under AR 7782 an alternate sequential invoice number was added to comply with Italy’s tax requirement. This AR enables the alternate invoice number to be displayed in OnlineBill. **Paging icons** are now included on all the possible pages when landing on the OnlineBill Payments and Transactions page. |
| IDI Desktop Client | AR 7922 | **Fortegra Handset Insurance Extract** – Integrates Fortegra as a viable handset protection vendor in the IDI system. |
| AR 7956 | ***Cancel Expired Return Requests* Scheduled Job** can be set up to not create Account Balance Adjustments. |
| FR 2773 | **POS Make Return Request Wizard Enhancements** **Customer Search** no longer supports creating a new customer. This has been replaced with Search Using Full Customer Information. **Allow Return Request** for customer with a past due balance. |