---
title: "CostGuard 17.3 SP1 Details"
slug: "costguard-17-3-sp1-details"
updated: 2026-04-24T07:47:27Z
published: 2026-05-19T17:02:26Z
canonical: "help.idibilling.com/costguard-17-3-sp1-details"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CostGuard 17.3 SP1 Details

[17.3 SP1 Core Release Bulletin](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/17.3-SP1-Core-Release-Bulletin(1).pdf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A43%3A33Z&se=2026-11-14T11%3A43%3A33Z&sr=c&sp=r&sig=p2wg5GpQHpu%2FS8vwrnEFfiB4jTUbw7652ygRMazwK2o%3D)

**Change Orders:**

| **Functional Area** | **AR/FR** | **Description** |
| --- | --- | --- |
| Audit Log Web App | AR 7776 | **New Audit Log web application** lets authorized users search for and view audit log entries. |
| Customer Care | FR 2782 | **Dashboard Homepage** replaces the original home page. It provides a list of the Tickets, Follow-Ups and Workflow tasks assigned to the user that is logged in. |
| FR 2785 | **Miscellaneous Enhancements**: **Warning on setting a feature to Not Billing when the feature has not been final billed** – Users are presented with a warning message that requires confirmation when attempting to set a feature to *Not Billing* and the feature has not yet been final-billed. **Service Type Indicator on Usage and Usage Balance page drop down menus** – Indicating Service Type in the drop-down menus on these pages facilitates Service selection when active services having different Service Types have the same service number. ***Follow-up Assign To* defaults to current user** – When adding a Follow-Up either from the Follow-Ups tab in the customer InfoCenter, or on the Follow-ups page, *Assigned To* defaults to the current user. |
| AR 7776 | **Ability to View Audit Logs** directly in Customer Care. |
| AR 7805 | **Improved Payment Notifications** in Customer Care for certain E-Pay transactions through Workflow trigger enhancements. |
| IDI Desktop Client | AR 7800 | **Require CVV & Zip for Card Not Present Transactions** Lets carriers benefit from lower bank fees for such transactions. |
| OnlineBill | AR 7882 | **Italian Localization** – The OnlineBill user interface is presented in Italian using an updated Localization file. **Note**: Existing customizations will not be translated through the localization file. They must be translated manually and then re-entered through OnlineBill configuration. |
| AR 7936 | **French Canadian Localization** – The OnlineBill user interface is presented in French-Canadian using an updated Localization file that replaces the prior file (AR 7743). Note: Existing customizations will not be translated through the localization file. They must be translated manually and then re-entered through OnlineBill configuration. |