---
title: "Confirmation Messages from OSG"
slug: "confirmation-messages-from-osg"
updated: 2026-08-10T20:22:07Z
published: 2026-08-10T20:22:07Z
canonical: "help.idibilling.com/confirmation-messages-from-osg"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Confirmation Messages from OSG

Email successful confirmation message

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/47154.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A21%3A51Z&se=2026-11-14T12%3A21%3A51Z&sr=c&sp=r&sig=VGlPO%2FytCthXj2ZYwr9fvpEH1XZ7Xy3SoOz4D1tu6Lo%3D)

Error message - Email

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/47155.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A21%3A51Z&se=2026-11-14T12%3A21%3A51Z&sr=c&sp=r&sig=VGlPO%2FytCthXj2ZYwr9fvpEH1XZ7Xy3SoOz4D1tu6Lo%3D)

- An ***email request error*** requires the rep to either reverse the Order or add an Adjustment crediting the amount of the email charge.

Error message - Fax

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/47156.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A21%3A51Z&se=2026-11-14T12%3A21%3A51Z&sr=c&sp=r&sig=VGlPO%2FytCthXj2ZYwr9fvpEH1XZ7Xy3SoOz4D1tu6Lo%3D)

- A ***fax request error*** requires the rep to either reverse the Order or add an Adjustment crediting the amount of the fax charge.