---
title: "Collections Letter History Search"
slug: "collections-letter-history-search"
updated: 2026-08-10T20:15:52Z
published: 2026-08-10T20:15:52Z
canonical: "help.idibilling.com/collections-letter-history-search"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Collections Letter History Search

The Collections Letter History Search function lets you search for specific collections letters. To initiate a search:

- From the **Application** menu, select **Treatment Management > Letter History Search**.

![Collections Letter History Search](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/49168.png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A44Z&se=2026-11-14T12%3A04%3A44Z&sr=c&sp=r&sig=%2FsbllrT%2Fn9hhRFpRkZso12bv%2BQjn84u%2ByX0K%2FovW240%3D)
- Enter the desired search criteria and click **Search**. This displays the Collections Letter History Search Results form.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/13330.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A04%3A44Z&se=2026-11-14T12%3A04%3A44Z&sr=c&sp=r&sig=%2FsbllrT%2Fn9hhRFpRkZso12bv%2BQjn84u%2ByX0K%2FovW240%3D)

The Collections Letter History Search Results form provides the following information:

| Letter Date | Date the collections letter was sent to the customer. |
| --- | --- |
| Letter Template | Template used to create the collections letter. |
| Account Number | Account number assigned to this customer. |
| Customer Name | Customer's name. |
| Assigned To | Collections person/group assigned to this customer account. |
| Billing Group | Billing group assigned to this customer account. |
| Account Type | Type of customer account - Residential, Business, and so on. |
| Notes | Includes the total amount due and the number of days the account is past due. |

From the Collections Letter History Results form, you can view a particular customer’s account information by either double-clicking on that account or right-clicking on that account and selecting **View Customer**. The Customer # form for the selected account is displayed.