--- title: "CDR050 - Event direction specified in parsed record must be a known value" slug: "cdr050-event-direction-specified-in-parsed-record-must-be-a-known-value" updated: 2026-08-10T20:19:32Z published: 2026-08-10T20:19:32Z canonical: "help.idibilling.com/cdr050-event-direction-specified-in-parsed-record-must-be-a-known-value" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # CDR050 - Event direction specified in parsed record must be a known value Override **NOT** allowed | Name | Event direction specified in parsed record must be a known value. | | --- | --- | | Common Cause | This usage contains an event direction but the event direction (incoming, outgoing) is unknown. | | Common Resolution(s) | Actions you can take to resolve the problem: - If this rarely occurs, the CDR may be bad or malformed. If so, it can be left alone (it will eventually age and no longer be visible) - or it can be purged immediately if desired. - If this occurs regularly, contact IDI BCT. It’s possible that a software (parser) update is required. | | Details | The parser should provide a direction for direction-sensitive event types. This record did not contain a known event direction. |