---
title: "CDR014 - Non-NANP Originating numbers must have a valid Country Code"
slug: "cdr014-non-nanp-originating-numbers-must-have-a-valid-country-code"
updated: 2026-08-10T20:19:32Z
published: 2026-08-10T20:19:32Z
canonical: "help.idibilling.com/cdr014-non-nanp-originating-numbers-must-have-a-valid-country-code"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# CDR014 - Non-NANP Originating numbers must have a valid Country Code

Override is allowed

| Name | Non-NANP Originating numbers must have a valid Country Code. |
| --- | --- |
| Common Cause | The country code in this international origination number is invalid. |
| Common Resolution(s) | Actions you can take to resolve the problem: - This country code may have been recently put into service. If this is the case, use Admin Console ‘Countries and Regions’ to add a new country code. - If the CDR contains a valid origination number, contact IDI for possible software (parser) updates – this may be improperly classified as international. - If this rarely occurs, the CDR may be bad or malformed. If so, it can be left alone (it will eventually age and no longer be visible) - or it can be purged immediately if desired. - If the usage record should be billed anyway, choose Override Rule on the usage record. If this is done frequently, consider a change to Unbillable Rules for this Unbillable Code. Note that ignoring lookup failures can have undesirable downstream repercussions including rating and discounting failures and poor invoice presentation. |
| Details | INTL originating number derivation logic populates originating country information (country code, place) in the usage record with the results of a search against the country band table. In this case, the country code in the originating number could not be found in the country band table. |