---
title: "Canceling a Request"
slug: "canceling-a-request"
updated: 2026-08-10T20:21:14Z
published: 2026-08-10T20:21:14Z
canonical: "help.idibilling.com/canceling-a-request"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Canceling a Request

To cancel a request that is being processed:

1. Right-click a row in the Billing Processing Requests window and select **Cancel**.

> [!NOTE]
> Note
> 
> Requests with an “error” or “finished” status cannot be canceled.
2. To view the error message for a request that has an ***Error*** status, click the request and view the errors in the Request Messages section in the window.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/16470.bmp?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A57Z&se=2026-11-14T12%3A07%3A57Z&sr=c&sp=r&sig=EpU1PKfQMTfZPxPQcjDCIp2XAnSPm43kTLV%2Bf8Bwevo%3D)