---
title: "Calling Groups"
slug: "calling-groups"
updated: 2026-08-10T20:22:52Z
published: 2026-08-10T20:22:52Z
canonical: "help.idibilling.com/calling-groups"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Calling Groups

Calling Group products are used to link customers together to rate usage between those customers at a special rate. For example, if customer “Acme Buffalo” and customer “Acme Atlanta” are both assigned a Calling Group product called “Acme East,” calls from “Acme Buffalo” to “Acme Atlanta” are rated differently than calls from “Acme Buffalo” to other numbers in Atlanta.

The following flow chart displays the loading logic used to check usage against Calling Groups for interactive rating:

![Calling Groups](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/25057.wmf?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A38Z&se=2026-11-14T12%3A07%3A38Z&sr=c&sp=r&sig=u5FURw4it1%2FCiz%2FDI2nrmKeKpjH74rLuFKeAwPfGOPM%3D)