---
title: "Bulk Suspend Account"
slug: "bulk-suspend-account"
updated: 2026-08-10T20:04:09Z
published: 2026-08-10T20:04:09Z
canonical: "help.idibilling.com/bulk-suspend-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bulk Suspend Account

You can suspend the services assigned to the customer accounts currently displayed in the Collections Search Results window. To bulk suspend customer accounts:

- Right-click anywhere in the Collections Search Results window and select **Bulk Operations > Bulk Suspend Account**. This displays the Bulk Suspend Customers window.

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/27323.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A03%3A44Z&se=2026-11-14T12%3A03%3A44Z&sr=c&sp=r&sig=t5UdHs%2BS50jO6ishsa9LnKmzjbbGG5cUBm17naBdltg%3D)
- Enter the required information as described below:

| Order Type | Select the appropriate type from the drop-down list. |
| --- | --- |
| Est. Completion | Targeted completion date for this request. |
| Order Attributes | Order attributes that correspond to the selected order type. |
| Suspend Date | Date the customers are being suspended. |
| Suspend Reason | Reason the customers are being suspended from the drop-down list. |
| Description | Enter any additional information regarding the suspension of these customers. > [!NOTE] > Note > > To enter a carriage return (start a new line), hold down the **Ctrl** key and press **Enter**. |
| Include Future Suspended Children in the Order | Select/check this check box if you want to include child items in this order that have suspend dates that occur in the future. |
- Click **Submit** to suspend the customer accounts. This displays the Bulk Operation Status window indicating the bulk operation completed successfully.
- Click **OK**. This creates a Suspend order for each customer account and sets the Suspend Date column in the Collections Search Results window to the current date.