---
title: "Blocking/Unblocking a Payment"
slug: "blocking-unblocking-a-payment"
updated: 2026-08-10T20:21:53Z
published: 2026-08-10T20:21:53Z
canonical: "help.idibilling.com/blocking-unblocking-a-payment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Blocking/Unblocking a Payment

To block/unblock a payment on a customer account:

1. Open the customer account in the IDI Desktop Client window.
2. Click the **Balances** tab.
3. Right-click the payment in the Unposted Transactions list (lower pane) and select [**Edit Payment**](/v1/docs/add-edit-view-payment-window-field-details).

If payment is blocked, right-click the payment in the Unposted Transactions list (lower pane) and select **Unblock**.