---
title: "BIL082 - Voice mail deposit"
slug: "bil082-voice-mail-deposit"
updated: 2026-08-10T20:19:32Z
published: 2026-08-10T20:19:32Z
canonical: "help.idibilling.com/bil082-voice-mail-deposit"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# BIL082 - Voice mail deposit

.Override is allowed

| Name | Voice mail deposit. |
| --- | --- |
| Common Cause | A voice mail deposit occurred (and Unbillable Rules are configured to SPIN this unbillable code) |
| Common Resolution(s) | Actions you can take to resolve the problem: - This may be configured to SPIN just to provide visibility. In this case this record can be left alone (it will eventually age and no longer be visible) - or it can be purged immediately if desired. - If the usage record should be billed anyway, choose Override Rule on the usage record. If this is done frequently, consider a change to Unbillable Rules for this Unbillable Code. |
| Details | These are incoming calls that were not answered (and thus incurred no airtime) and went to voice mail. Service providers often BYPASS this type of usage when it is unbillable, but in this case the unbillable rule configuration caused it to SPIN. |