---
title: "BCG060 - Customer type is invalid for specified billing cycle"
slug: "bcg060-customer-type-is-invalid-for-specified-billing-cycle"
updated: 2026-08-10T20:19:32Z
published: 2026-08-10T20:19:32Z
canonical: "help.idibilling.com/bcg060-customer-type-is-invalid-for-specified-billing-cycle"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# BCG060 - Customer type is invalid for specified billing cycle

Override **NOT** allowed

| Name | Customer type is invalid for specified billing cycle. |
| --- | --- |
| Common Cause | The ‘customer type’ on the subscriber’s account is incorrect due to some migration or conversion error. |
| Common Resolution(s) | Action you can take to resolve the problem: - Edit the account and fix the subscriber’s customer type. A retail subscriber may not be assigned to an outcollect cycle, and a roaming partner may not be assigned to a direct billed cycle. |
| Details | Each subscriber account has a type (retail, roaming partner, etc.) and must be assigned to an appropriate billing cycle. If accounts have been directly manipulated during implementation, the customer type and/or billing cycle assignment may have been deleted or corrupted. |