---
title: "BCG023 - Customer must be assigned to a valid billing cycle"
slug: "bcg023-customer-must-be-assigned-to-a-valid-billing-cycle"
updated: 2026-08-10T20:19:32Z
published: 2026-08-10T20:19:32Z
canonical: "help.idibilling.com/bcg023-customer-must-be-assigned-to-a-valid-billing-cycle"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# BCG023 - Customer must be assigned to a valid billing cycle

Override **NOT** allowed

| Name | Customer must be assigned to a valid billing cycle. |
| --- | --- |
| Common Cause | The subscriber account is assigned to an incorrect billing cycle due to some migration or conversion error. |
| Common Resolution(s) | Action you can take to resolve the problem: - Edit the account and fix the subscriber’s billing cycle. |
| Details | Each subscriber account must be assigned to an appropriate billing cycle. If accounts have been directly manipulated during implementation, the billing cycle assignment may have been deleted or corrupted. |