---
title: "Adjustment Reasons"
slug: "adjustment-reasons"
updated: 2026-07-21T14:07:55Z
published: 2026-07-21T14:07:55Z
canonical: "help.idibilling.com/adjustment-reasons"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adjustment Reasons

This table defines the different reasons an adjustment may be applied to customer account balance(s). It also specifies the dates the reason can be used.

To set up and maintain the Adjustment Reasons table:

1. Under **Data Management,** double-click **Adjustment Reasons**. This displays the Adjustment Reasons window.

![UG template for Help](https://support.idibilling.com/webhelp/idiAdminConsole/content/en/39411.gif)

The Adjustment Reasons window contains the following information.

| Reason ID | Unique text string to identify each adjustment reason. Use up to five alphanumeric characters. |
| --- | --- |
| Description | A description of the reason an adjustment is applied to the customer account. Use up to 50 alphanumeric characters. |
| Start Date | The first day the adjustment reason can be selected. If left blank, the reason can be selected as soon as it is saved in the system. |
| End Date | The last day the adjustment reason can be selected. If left blank, the reason can be selected until a date has been entered and met. |

The shortcut menu for this table lets you add, edit and delete adjustment reasons. See [Working with Data Management Tables](/v1/docs/working-with-data-management-tables).