---
title: "Adding New Checking/Savings (ACH) Accounts"
slug: "adding-new-checking-savings-ach-accounts"
updated: 2026-08-10T20:21:53Z
published: 2026-08-10T20:21:53Z
canonical: "help.idibilling.com/adding-new-checking-savings-ach-accounts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding New Checking/Savings (ACH) Accounts

A checking or savings account can be added to the customer’s account information if they would like their payments to be deducted directly from their checking or savings account. Your permission profile must have edit permissions enabled in order to add a new bank account.

To add a new checking or savings account:

1. On the E-Pay Accounts window, right-click and select **New > Bank Account**. This displays the New Bank Account window.

![EpayNewBankAcct](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/63649.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A50%3A04Z&se=2026-11-14T11%3A50%3A04Z&sr=c&sp=r&sig=vqGjF7ibmPyflJ%2B%2FE0qRF0D1oUwLzVDyMtrh2b2hFp0%3D)
2. Enter the account and address information on the respective tabs as described below:

| Account Information tab |
| --- |
| Bank Account Type | Type of ACH Bank Account (Checking or Savings). |
| ACHLOA on File | Select this check box if the Automated Clearing House Letter of Authorization has been received. If checked, the ACHLOA date is automatically populated with the current date. |
| ACHLOA Filing Date | Filing date of the ACHLOA. > [!NOTE] > Note > > The ACHLOA filing date cannot be entered until the ACHLOA on File check box has been checked. |
| ABA Routing Number | Nine-digit ABA routing number. |
| Account Number | Customer’s bank account number. > [!NOTE] > Note > > Depending on your permissions, this field may be masked. |
| Bank Name | Customer’s bank name. |
| Start Date | First date the system can use this bank account for transactions. |
| End Date | Last date the system can use this bank account for transactions. |
| Account Description | Select recurring or non-recurring from the drop-down list. |
| Recurring Start Date | Enter the date the system is to start using this account on a recurring basis (or select it from the drop-down list). Available only if the Account Description is "Recurring." |
| Recurring End Date | Enter the date the system is to stop using this account on a recurring basis (or select it from the drop-down list). Available only if the Account Description is "Recurring." |
| Use 5 Digit Zip | If checked only the first five digits of the customer's zip code are sent to the payment vendor. This option prevents rejection of a transaction if the associated bank cannot handle nine-digit Zip codes. |
| Authorization Type | Select "Customer is on the phone." The Save button changes to Next to display the Bank Account authorization script after completing the account information. After getting approval from the customer, click **Agree** on the script window to add the new E-Pay account. If the customer does not agree, click **Disagree**. OR Select "Customer is present" from the list. |
| Driver License Number | Enter the customer's Driver License Number, if required. > [!NOTE] > Note > > For personal accounts, driver license number and state are displayed. For business accounts, FEIN replaces both fields. FEIN is pre-populated if entered on the account. If blank, it must be entered on the Edit Customer screen. FEIN is disabled on the E-Pay screen. |
| Driver License State | Enter the state abbreviation on the license, if required. > [!NOTE] > Note > > For personal accounts, driver license number and state are displayed. For business accounts, FEIN replaces both fields. FEIN is pre-populated if entered on the account. If blank, it must be entered on the Edit Customer screen. FEIN is disabled on the E-Pay screen. |
| Address Information tab |
| Contact | If the customer’s billing information is already in the system, select a contact from this drop-down. The remaining address fields are populated for you. |
| Contact Type | Type of contact associated with this record. |
| First Name | Customer’s first name. |
| Middle Initial | Customer’s middle initial. |
| Last Name | Customer’s last name. |
| Street 1 | Customer’s primary address. |
| Street 2 | Supplemental address information used for suite or apartment numbers, or other information that won’t fit in the Street 1 field. |
| Street 3 | Additional address information, if applicable. |
| City/State/Zip | Customer’s city, state, and zip code. |
| Country | Customer’s country. |
| Company | The customer’s company name, if applicable. |
3. Click **Save**. This adds the new Bank (checking or savings) account to the list.