---
title: "Adding Customer-level Features"
slug: "adding-customer-level-features"
updated: 2026-08-10T20:23:11Z
published: 2026-08-10T20:23:11Z
canonical: "help.idibilling.com/adding-customer-level-features"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding Customer-level Features

The Order section (left pane) lists the line items (features and services) for this order. The Features section lets you browse or search for a customer-level feature and set the start date. You can either search or browse to locate and assign features.

The Search method opens the item Detail window. The Browse method lets you [assign](/v1/docs/adding-features-and-services) (enter details) or [fast assign](/v1/docs/adding-features-and-services) (bypass details).

![Add Feature Wiz - Add Cust-Lvl Features](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/34557.gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A33Z&se=2026-11-14T11%3A47%3A33Z&sr=c&sp=r&sig=j9XeHdDMkg92k3630saFHTqyg48gQMY5ZrMAIBFccKw%3D)

To search:

1. Use the **Search** tab to enter the search criteria - SKU, Description, and/or or USOC (Universal Service Order Code).
2. Click **Find**. If a matching catalog item is found, this displays the item Detail window. The content of this window varies, depending on the type of item. Refer to the Product Catalog section for details on each type of catalog item. Click **Save** in the Details window when you are finished. This returns focus to the Add Customer-level Features window and adds the feature to the Order list.

The **Browse** tab presents the available features in folders as they were configured in the Product Catalog.

![](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/29811.wmf?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A33Z&se=2026-11-14T11%3A47%3A33Z&sr=c&sp=r&sig=j9XeHdDMkg92k3630saFHTqyg48gQMY5ZrMAIBFccKw%3D)

To browse:
3. Browse the folders and select the feature(s) you want to add to the order list using one of the following methods:
  - Double-click on the feature. This adds (fast assigns) the feature to the order list and bypasses the item Detail window.
  - Right-click on the feature and select **Fast Assign**. This adds the feature to the order list and bypasses the item Detail window.
  - Right-click on the feature and select **Assign**. This displays the item Detail window as described in the search method.
4. Click **Next** when you’re finished adding Customer-Level features. This displays the [Add Services window](/v1/docs/adding-services).