---
title: "Adding a Product Family"
slug: "adding-a-product-family"
updated: 2026-07-27T10:08:34Z
published: 2026-08-10T20:17:56Z
canonical: "help.idibilling.com/adding-a-product-family"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding a Product Family

To add a Product Family:

1. From the Product Families window, right-click and select **New**.

The Add Family window is displayed.

**(Show picture)**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/69422(1).png?sv=2026-02-06&spr=https&st=2026-11-14T11%3A21%3A44Z&se=2026-11-14T12%3A21%3A44Z&sr=c&sp=r&sig=8I61xEJEJIxnyw7ueDYM3quqlbDsFkoqFndoQRyPiPc%3D)
2. Add a Product Family by using these fields:

| Family Name | Required field. Use a name that will be easily recognizable. |
| --- | --- |
| Max Children | Enter the maximum number of child instances that you want to allow per parent in a product family. The number of parents multiplied by the number of children determines the maximum number of children that you can have. (If left blank, no maximum is enforced.) |
| Parents | Any selected parent products are displayed here. |
| Children | Any selected children products are displayed here. |
| Search Fields | Use these fields to search for any existing products in the Product Catalog that you want to add to the Parents and/or Children fields. |

- Use the right and left arrows to move products between Parent and Children fields.
- Right-click a Parent or Child product to delete it.

1. Click **Save** to keep your changes.

**Notes:**
  - Changes to product family configurations take effect immediately and are enforced on all customer accounts.
  - An error message is displayed if the number of children exceeds the number of parents multiplied by the number of Max Children.

See also:

[Validation Notes and Examples - Max Children](/v1/docs/validation-notes-and-examples-max-children)

[Parent Child Rules](/v1/docs/parent-child-rules-and-overrides)

[Checks for Parent Services](/v1/docs/checks-for-parent-service-disconnects)