---
title: "Add/Edit Service - Behavior Tab"
slug: "add-edit-service-behavior-tab"
updated: 2026-08-10T20:21:53Z
published: 2026-08-10T20:21:53Z
canonical: "help.idibilling.com/add-edit-service-behavior-tab"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add/Edit Service - Behavior Tab

The New Service - Behavior tab contains the following information:

**(Show picture)**

![ServiceBehaviorTab90705](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/65871.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A34Z&se=2026-11-14T11%3A58%3A34Z&sr=c&sp=r&sig=mJjneIbUyNun6xm%2BjhnirLv3giAh5YbNqIa00N4qopY%3D)

| Phone Book |  |
| --- | --- |
| - Allow Phone Book | If selected, authorized users have the ability to create and manage a phone book on services of this type. If cleared, services of this type will not support any phone book functionality; however, special number products can still be sold. Also, the fields below are enabled/disabled based on this option. |
| - Show Phone Book Page When Adding a Service | If selected, the Phone Book window is displayed when adding a service of this type via the Make Sale wizard. If cleared, the Phone Book window is not displayed when adding a service of this type via the Make Sale wizard. > [!NOTE] > Note > > This applies to POS orders only. |
| - Show Phone Book Page When Adding Features | If selected, the Phone Book window is displayed when adding a feature to a service of this type via the Make Sale wizard. When cleared, the Phone Book window is not displayed when adding a feature to a service of this type via the Make Sale wizard. > [!NOTE] > Note > > This applies to POS orders only. |
| - Max Phone Book Entries | Lets you specify the maximum number of phone book entries allowed on services of this type. This field only accepts integer characters. No entry = unlimited number of phone numbers can be added to the phone book. |
| Port Request |  |
| - TimeZone Required | If selected, the previous carrier's time zone is required on a port-in request. If cleared, the previous carrier's time zone is note required on a port-in request. |
| Reconnect Threshold (in days) | The number of days within which the reconnection of a service can occur. Valid entries: blank (null); 0 to 36,500. Since many carriers recycle their service numbers after a specific time-period after the service has been disconnected, setting this threshold prevents the accidental re-assignment of a phone number that has already been assigned to a different subscriber by the carrier. If left blank (null), services can be reconnected no matter how long they've been disconnected. |