--- title: "Activity Log" slug: "activity-log" updated: 2026-08-10T20:13:10Z published: 2026-08-10T20:13:10Z canonical: "help.idibilling.com/activity-log" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.idibilling.com/llms.txt > Use this file to discover all available pages before exploring further. # Activity Log Select a port request to display its activity history in the Activity Log section. This section includes the following columns: **Activity Type** The actions performed on a port request differ based on the Port Type: **Port-In Activity Types** The following are Port-In Activity Types: **Port In Created** Port In Created means the initial port in request was created in the system. **Port In Initiation Date Updated** Port In Initiation Date Updated means the scheduled date for the port was changed either manually or by the system. **Port In Submitted** Port In Submitted means fulfillment has taken place, but the request has not been sent to the carrier. **Port In Response** Port In Response means the request was sent to the carrier and a valid response has been received. **Port In Updated** Port In Updated means port in request is updated before it has been sent for the first time to the Service Number Porting Agency. Once the request has been sent, additional changes to a request have an activity type of . **Supplemental Request Submitted** Supplemental Request Submitted means information on the pending request was changed by someone in your company. **Port In Error** Port In Error means the request was sent to the carrier, but an error response was received. **Supplemental Request Submitted** Supplemental Request Submitted means information on the pending request was changed by someone in your company. **Change Due Date Submitted** Change Due Date Submitted means the only change made to the pending request by someone in your company was the due date. **Change Due Date Received** Change Due Date Received means the system received a due date change from the carrier. **Delay Received** Delay Received means the system received a message from the carrier indicating the port-in request is delayed. **Resolution Required Received** Resolution Required Received means the system received a message indicating information needs to be corrected and resent to the carrier. **Pending Abandoned Received** Pending Abandoned Received means the system received a message from the carrier indicating the date the carrier will cancel the port-in if no action is taken. **Confirmation Received** Confirmation Received means the carrier confirmed the information in the the request is correct and the carrier is awaiting the transfer of the number to the new switch. **Completed** Completed means the system has received a message from the subscriber's former carrier (such as Sprint) that the request is completed. **Port In Cancel Submitted** Port In Cancel Submitted means a user cancelled a port-in request, and the cancellation is waiting to be sent to the carrier. **Canceled** Canceled means the port-in request cancellation was sent to the carrier. **Port-Out Activity Types** The following are Port-Out Activity Types: **Canceled** Canceled means the port-out request was received from the carrier and subsequently canceled. If CostGuard receives a request to cancel the Port-Out, the The request to cancel may be received in a file from the carrier may be received canceling the request or you can manually cancel the request. **Completed** Completed means the system has received a message from the subscriber's former carrier (such as Sprint) that the request is completed. **Confirmation Sent** Confirmation Sent means the file containing the confirmation record was transmitted to the carrier. **Confirmation Submitted** Once CostGuard validates a port-out request, the system creates a confirmation record to be sent to the carrier. **Delay Notice Sent** Delay Notice Sent means the notice has be transmitted to the carrier. **Delay Notice Submitted** The Delay Notice Submitted activity type means a notification to delay the port-out request is waiting to be sent to the carrier. This can happen automatically when the request has failed validation after the number of attempts your company has set have been made (currently five attempts). You can also manually submit a Delay Notice by selecting that option from the shortcut menu. See also: [Edit Response](/v1/docs/edit-response) shortcut menu option **Port Out Request Received** Port Out Request Received means the Initial port-out request has been received from the carrier. **Resolution Required Sent** Resolution Required Sent means the submitted request for resolution record has actually been sent to the carrier. **Resolution Required Submitted** Resolution Required Submitted means an issue has been identified with the port-out request and a message for the carrier has been created (but not yet sent). This activity type be generated either manually or automatically by the CostGuard. **Supplemental Request Received** Supplemental Request Received means additional updates associated with the port-out request have been received from the carrier. **Activity Date** The **Activity Date** is the date and time the activity took place. **Description** The **Description** is a short explanation of the results of the activity. **User** The **User** is the individual or system initiating the activity. **Time Zone** The Time Zone is the ID of the time zone information included with the port request. **Due Date Time** The Due Date is the date and time the port-in request is to be completed. **Remark** A **Remark** is any additional information a user entered when performing certain activities. To view details of an activity, right-click the activity and select **View Activity**. This displays the read-only Port Activity Detail window. **Port Activity Detail** ![PortActivityDetail](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/42426.gif?sv=2026-02-06&spr=https&st=2026-11-14T11%3A07%3A41Z&se=2026-11-14T12%3A07%3A41Z&sr=c&sp=r&sig=nRfD%2BFdSHDTUW5i3ZUzeiZnv67YRzRUp%2BO8D%2FHu2FUM%3D)