---
title: "Actions Gallery"
slug: "actions-gallery-1"
updated: 2026-09-18T13:13:33Z
published: 2026-09-18T13:13:33Z
canonical: "help.idibilling.com/actions-gallery-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Actions Gallery

Automated Actions can be initiated by Triggers which are independent of Workflows, or by a Workflow Task.

The Actions gallery organizes the available Actions into categories to minimize having scroll to find an Action.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84385.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A12Z&se=2026-11-14T11%3A58%3A12Z&sr=c&sp=r&sig=2RiAEvMYQcKaiCpr%2FLij2XdqAkjE9EaKiHrn8s440nw%3D)

A Search field is available to help users find an Action, and users can now bookmark their most commonly used Actions. To search, enter a text string. The Search tool will find all Actions whose name contains the text string. To bookmark, click on the associated star. A solid start indicates the Action is bookmarked. Unfilled indicates not bookmarked.

**Show Picture**

![UG template for Help](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/84386.png?sv=2026-02-06&spr=https&st=2026-11-14T10%3A58%3A12Z&se=2026-11-14T11%3A58%3A12Z&sr=c&sp=r&sig=2RiAEvMYQcKaiCpr%2FLij2XdqAkjE9EaKiHrn8s440nw%3D)

#### Actions By Category

- **Communications**

Notifications are different from email messages in that they are not intended to have a reply. A reply to a notification will not be processed and will not be visible in the IDI platform. Notifications are not included in users’ monthly 2-way message quota, and so will not contribute to exceeding the quota which could result in a monthly charge.
  - [Archive Linked Messages](/v1/docs/archive-linked-messages)
  - [Send Communications Message](/v1/docs/send-communications-message)
  - [Send Communication Notification](/v1/docs/send-communication-notification)
  - [Send Message from Template](/v1/docs/send-message-from-template)
  - [Send Notification from Template](/v1/docs/send-notification-from-template)
- **Customer Care**
  - [Archive Linked Messages](/v1/docs/archive-linked-messages)
  - [Create Adjustment](/v1/docs/create-adjustment)
  - [Create E-Pay Transaction](/v1/docs/create-e-pay-transaction)
  - [Create E911 Batch Detail](/v1/docs/create-e911-batch-detail)
  - [Create Follow-up](/v1/docs/create-follow-up)
  - [Create Journal](/v1/docs/create-journal)
  - [Handle Contact CPNI Compliance](/v1/docs/handle-contact-cpni-compliance)
  - [Handle Customer CPNI Compliance](/v1/docs/handle-customer-cpni-compliance)
  - [Modify Adjustment](/v1/docs/modify-adjustment)
  - [Modify Customer](/v1/docs/modify-customer)
  - [Modify Follow-up](/v1/docs/modify-follow-up)
  - [Modify Journal](/v1/docs/modify-journal)
  - [Send CPNI PIN Notification](/v1/docs/send-cpni-pin-notification)
  - [Send Notification](/v1/docs/send-notification)
- **Equipment Inventory**
  - [Create/Resolve Equipment Ticket from Email](/v1/docs/create-resolve-equipment-ticket-from-email)
  - [Remove Locations from Service](/v1/docs/remove-locations-from-service)
  - [Update Equipment Status](/v1/docs/update-equipment-status)
- **Orders**
  - [Billing System Update](/v1/docs/billing-system-update)
  - [Complete Order](/v1/docs/complete-order)
  - [Create Work Order](/v1/docs/create-work-order)
  - [Disconnect Service](https://help.idibilling.com/docs/disconnect-service?highlight=disconnect%20service)
  - [Restore Service](https://help.idibilling.com/docs/restore-service)
  - [Resubmit Billing Order](/v1/docs/resubmit-billing-order)
  - [Force Complete Billing Order](/v1/docs/force-complete-billing-order)
  - [Reverse Service Penalties](/v1/docs/reverse-service-fees)
  - [Set End Date](/v1/docs/set-end-date)
  - [Set Start Date](/v1/docs/set-start-date)
  - [Update Billing Status](/v1/docs/update-billing-status)
  - [Process BTA Adjustments](/v1/docs/process-bta-adjustments)
- **Porting**

> [!NOTE]
> Note
> 
> These actions are auto-implemented when automated Syniverse integration is enabled in your system. They are not intended for use outside the scope of automated porting integration with Syniverse and should not be modified.
  - Initiate Scheduled Port Request
  - Send Port In Request
- **Provisioning**
  - [Provision From Order](/v1/docs/provision-from-order)
- **Tickets**
  - [Archive Linked Messages](/v1/docs/archive-linked-messages)
  - [Create Reminder](/v1/docs/create-reminder)
  - [Create Ticket](/v1/docs/create-ticket)
  - [Create Ticket from Email](/v1/docs/create-ticket-from-email)
  - [Modify Ticket](/v1/docs/modify-ticket)
  - [Send Follow-up Reminder](/v1/docs/send-follow-up-reminder)
  - [Ticket Communication Notification](/v1/docs/ticket-communication-notification)
- **Workflow**:
  - [Add Wait Time](/v1/docs/add-wait-time)
  - [Archive Linked Messages](/v1/docs/archive-linked-messages)
  - [Create Workflow](/v1/docs/create-workflow)
  - Delete Subscription History - Deletes the subscription history (no parameters)
  - [Make Http Request](/v1/docs/make-http-request)
  - Save Extended Data
  - [Send Email](/v1/docs/send-email)
  - Send Workflow Signal
  - [Wait for Signal](/v1/docs/wait-for-signal)
  - [Web API](/v1/docs/web-api)