---
title: "Accessing E-Pay"
slug: "accessing-e-pay"
updated: 2026-07-22T12:43:20Z
published: 2026-08-10T20:23:40Z
canonical: "help.idibilling.com/accessing-e-pay"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing E-Pay

Access to information for customer E-Pay accounts is via the IDI Desktop Client. To access customer information:

1. Perform a customer search to find and open the applicable customer account.
2. Click the **E-Pay Accounts** button on the toolbar.

OR

From the menu bar select **Status > E-Pay**.

This displays the E-Pay Accounts window. [(More)](/v1/docs/customer-e-pay-information)

![E-Pay Customer Accounts Window](https://cdn.us.document360.io/3f7f8ade-bcb1-4ec8-af25-0c0ad8601afb/Images/Documentation/24185(1).gif?sv=2026-02-06&spr=https&st=2026-11-14T10%3A47%3A35Z&se=2026-11-14T11%3A47%3A35Z&sr=c&sp=r&sig=iNCrEuFgt5KcJH7lMbynblGdeltk23DAn8tYx4JYRi0%3D)

If you select an account in the Account Information section, the corresponding information for that account is displayed in the lower part of the window.

See [Adding New Credit Card Accounts](/v1/docs/adding-new-credit-card-accounts) for the field descriptions of credit cards.

See [Adding New Checking/Savings (ACH) Accounts](/v1/docs/adding-new-checking-savings-ach-accounts) for the field descriptions of ACH bank accounts.

See also:

[Deactivating/Reactivating E-Pay Accounts](/v1/docs/deactivating-reactivating-e-pay-accounts)

[Editing Accounts](/v1/docs/editing-accounts)

[Recurring/Non-Recurring Payments](/v1/docs/recurring-non-recurring-payments)

[Terminating an Account](/v1/docs/terminating-an-account)

[Making a One-Time Transaction](/v1/docs/making-a-one-time-transaction)