---
title: "About OSG ViewPlus"
slug: "about-osg-viewplus"
updated: 2026-07-22T12:41:27Z
published: 2026-08-10T20:23:40Z
canonical: "help.idibilling.com/about-osg-viewplus"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# About OSG ViewPlus

The OSG ViewPlus feature allows carriers with the ViewPlus license to retrieve a PDF copy of a customer invoice from OSG. This is an improvement over having to store copies of invoices locally in order to provide an extra copy to a customer.

> [!NOTE]
> Note
> 
> ViewPlus is a licensable feature that has both permissions and business rule settings that need to be enabled.

From within the IDI Desktop client, a request is made to OSG that directs them to provide a copy of a specific invoice to a customer via:

- Email
- Fax, or a
- Printed hard copy which will be mailed via USPS.

Each request adds an [Order](/v1/docs/add-order-window) and a [Journal Entry](/v1/docs/add-journal-entry-window) to the system.

Once a request has been received, OSG responds with a confirmation or error message.

See also:

Setting up OSG ViewPlus in Admin Console

[Product Catalog Setup](/v1/docs/creating-a-viewplus-product-in-product-catalog)

[Sending an Invoice Copy via Email](/v1/docs/sending-an-invoice-copy-via-email)

[Sending an Invoice Copy via Fax](/v1/docs/sending-an-invoice-copy-via-fax)

[Reprinting an Invoice Copy (to mail via USPS)](/v1/docs/reprinting-an-invoice-copy-to-mail-via-usps)