---
title: "About Auto Renewal"
slug: "about-auto-renewal"
updated: 2026-08-10T20:23:16Z
published: 2026-08-10T20:23:16Z
canonical: "help.idibilling.com/about-auto-renewal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.idibilling.com/llms.txt
> Use this file to discover all available pages before exploring further.

# About Auto Renewal

With auto-renewal, customers have their AdvancePay plans and products renewed automatically as long as they have an established E-Pay account.

Auto-renewal does not involve a credit check which makes it attractive to a certain customer base.

An active E-Pay account is eligible for auto-renewal if the account:

- is assigned a credit card (not LEC nor bank)
- has an account description of Recurring

**How Auto-Renewal Works**

1. The customer chooses to re-purchase a specific AdvancePay product (plan or feature on a designated service) that is noted with a Favorite Price Point and has a current (unit) balance that is below the defined threshold. A favorite price point is a default price assigned to an AdvancePay product for the purpose of auto renewal
2. When this balance falls below the defined threshold, the customer's account is charged for a re-purchase of the designated AP product.

See also:

[Working with Auto Renewal](/v1/docs/working-with-auto-renewal)