CostGuard Version 19.3 Core Release Bulletin
Change Orders:
| Functional Area | AR/FR | Description |
| Customer Care | FR 2989 | View Credit Reports in Care via new page |
| FR 3025 | Extended Exemptions display enhancements – When adding tax exemptions in Customer Care, Tax Type and Category have been added to the display of selected exemptions to improve the user experience. | |
| Orders | FR 2955 | Swap equipment enhancements:
Swap equipment on a service back to the previous values; accommodates customers who just received a new handset but want to go back to their previous handset so the new handset can be given to another family member Swap the equipment between two services on the same account; accommodates customers who want to exchange equipment between services. The application will support the ability to choose a service to swap handsets with another service on the same account. The application will automatically assign the equipment based upon the chosen service to swap with and will not require users to type in the Handset ID (or embedded SIM ID) Task Plan/Provisioning will be updated to do the following: Provision multiple swap equipment orders on an Order in the correct order to mitigate provisioning errors Incorporate swapping to a temporary handset/SIM IDs when performing SWAP Equipment orders as the system will do it for them within the Task Plan. This will use the same Dummy ESN Pool functionality as their Port In logic does today. |
| Product Catalog – Discounts | AR 8209 | Tiered Volume Discount enhancements – Ability to read number of lines on an account and discount off of the in advance portion as well as the prorated portion.
Discount will live at the service level, and those instances represent a service so the system can simply count the number of discounts. New Configuration option to have service level assigned discounts count contributing products across the entire account Add Prorating the flat amount for partial month charges When counting service only count those that are active at the time of billing (active on the last day of the bill period) Tiers can be set up for the dollar amount off per service (create buckets) and the biller will do the math. |
| RateBill | FR 3027 | Do Not Charge Federal Taxes if Country is Not USA – New setting in Customer Care lets you skip Federal Taxing if the customer is outside the US. |
Resolved Known Issues
| Functional Area | PR | Description |
|---|---|---|
| Customer Care | 82920 | Updated Customer Care to correctly set the state when a user creating an E-Pay bank account types the full state name in the Auth.net iFrame. On entering an invalid state, users will be prompted to select a valid value from a drop-down. |
| 82943 | Customer field configuration – Updated Customer Care so that State has a default value on creating a new customer. | |
| 82954 | Discount Details pop-up is blank – Fixed issue where large integer ID values were not being returned correctly when the ID values were larger than 252 | |
| 82982 | Updated Customer Care to correctly display SKU Description for Retail Warranties. | |
|
Workflow |
82923 | Extended Data templates are being evaulated multiple times during WorkflowInstance creation. One of these evaluations was happening before the instance had been saved to the database, so that logging messages were written for replacements that didn’t exist.
Changed WorkflowCreator.cs and ExtendedInformationPopulator.cs to not evaluate the extended data more than necessary. |
| 82924 | Updated validation across actions for a step with multiple tasks. Prior to this update, one task may have required fields that cause another task’s non-required fields to fail validation, if they are the same property. | |
| OnlineBill | 82932 | Changed the Resolution field to display the Resolution Note as opposed to Resolution Type. Removed the Ticket Type from the display. |
| Orders | 82942 | Workflow error on Order Import – Updated the Web Service to address deadlock issues. |
| Web Apps General | 82948 | Resolved an issue that prevented large attribute definitions from being loaded in Customer Care, Tickets and Orders. |
| POS | 82900 | Source Codes were all being displayed regardless of their start date or end date.
Updated Source Codes logic to only display active codes. |
| 82934 | Tender Type button – in the processing chain , moved the logic that sets up button text to avoid instances where button text is not set appropriately. | |
| RateBill | 82927 | Navajo Reservation Sales Tax would not be applied to account if the account had the County Tax exemption checkbox checked and a county level tax jurisdiction assigned. This combination caused the regional Navajo Reservation Sales Tax to not apply.
Billing tax engine no longer exempts the regional tax based on a county tax exemption. |
| 82902 | Fixed a bug in the pricing plan logic that was causing orders with multiple new services to miss overlaps. | |
| 82949 | Outcollect failure – Added table indexes to improve outcollect performance. | |
| Customer Management | 82876 | Error on Workplan tied to Attribute:
The order loading functionality was not handling the case where the catalog had an attribute but the instance did not. This left catalog items in an odd state as it tried to save data and failed when saved. Updated the save logic to handle the case where the catalog had an attribute but the instance did not. |
Platform System Deployment Updates:
| Module | Target Deployment Updates |
| Workflow | 03/07/2019 |
