CostGuard Version 23.8 Details

This feature lets you set up Paymentus integration to handle surcharges (fees) on bill and installment payments according to your specific requirements for different customer groups. For example you can assess surcharges on payments by one group, and not assess surcharges on payments by another group. Controls to set this up are available on a new Payment Type Groups tab on the Paymentus Configuration form in Customer Care.

Complete information on setting up and using Paymentus integration is provided in the Paymentus Payment Vendor article in the IDI Knowledge Center.

The following enhancements have been added to this functionality originally released in CostGuard 23.7:

• In Customer Care OmniSearch, the service address search has a new field to filter search results on MSAG validation status: Valid or Not Valid.
• A confirmation message is displayed on manually adding an E911 record in Customer Care.
• The icon displayed when an E911 service lacks an E911 address has been changed from a warning to a caution.

New Options for Flat Fee Taxes
New options for flat fee taxes are available when adding/editing a tax in CostGuard Client Tax Management. This enhancement
can be used to support the Colorado Retail Delivery Fee (CORDF).

In Product Catalog MANAGE > E-Rate, grid views that list FRNs (E-Rate Funding, E-Rate Utilization, and search results) let you export results to a .csv file using the Export button (similar to other grids in the CostGuard system).

For carriers that use CoreLogic Address validation, new functionality in CostGuard Client > BackOffice Management lets you enable/disable address validation at the township level. Note: This setting is disabled by default. Enabling this setting will incur additional charges.