CostGuard Version 20.10 Details

Article Contents

CostGuard Version 20.10 Core Bulletin

Change Orders

Functional Area	AR/FR	Description
Customer Care	FR 3316	Removed obsolete Customer Care setting: Manage > Settings – E-Pay Transactions – Payment Invoice Application has been removed because the associated functionality is no longer supported.
Customer Care	FR 3304	Retail History Page enhancements: Removed Quantity field from Bill Payments and Deposits (quantity is always 1) Added Service Number field for displayed details of a retail discount/price adjustment QuantityPurchased and QuantityReturned fields are now combined into Quantity which will have a negative value if the item is a return
Orders	FR 3301	Port out requests – Port out request information has been added to the Orders module to support automatic status updates to service number inventory and reduce the need for manual intervention. Users can now mark the disconnected service as a port out, and specify the carrier to which the service number is being ported to.
CostGuard Client Journal/Follow-up	AR 8700	Limiting Journal/Follow-up Status selection by Type – Note: This functionality applies only when adding/editing Journals/Follow-ups in CostGuard Client. Prior to this release, on adding a Journal or Follow-up, you were able to limit Type and Status selection by User Group through configuration in Admin Console Data Management. Now you can also limit Status based on Type.
RateBill	AR 8719	Update Location Catalog Group Charges Report – The Location Catalog Group Charges optional report has been updated to include extended tax products in the service breakout section. Notes: The existing National Fees item in the account section has been renamed to Extended Tax Products. The SKU description (Regulatory Recovery Fee in this case) will be included in the XML for presentation on the invoice.
Workflow	FR 3261	Export Workflow Definitions – Added ability to export the grid contents on the Configure > Definitions page in Workflow.
Workflow	FR 3267	Multi-select capability on Task and Workflow Search – This enhancement lets you select up to 10 items in these fields: Task Search: Status, Group and User fields Workflow Search: Status and Coordinator fields
Payment Gateway Application	FR 3310	Sensitive information scrubbed from PGA-related error message in Customer Care – Previously in Customer Care, if you created a new credit card E-Pay account, and then mistakenly selected ACH in the iframe, an error would occur that displayed sensitive information. The error condition is correct since you can’t select a different payment type in the iframe than you previously selected in Customer Care; however, the error message should not contain sensitive information. This has been resolved by updating the PGA to no longer pass the sensitive information to display in the error message.