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CostGuard Version 19.3 Details

CostGuard Version 19.3 Core Release Bulletin

Change Orders:

Functional Area AR/FR Description
Customer Care FR 2989 View Credit Reports in Care via new page
FR 3025 Extended Exemptions display enhancements – When adding tax exemptions in Customer Care, Tax Type and Category have been added to the display of selected exemptions to improve the user experience.
Orders FR 2955 Swap equipment enhancements:

Swap equipment on a service back to the previous values; accommodates customers who just received a new handset but want to go back to their previous handset so the new handset can be given to another family member

Swap the equipment between two services on the same account; accommodates customers who want to exchange equipment between services. The application will support the ability to choose a service to swap handsets with another service on the same account. The application will automatically assign the equipment based upon the chosen service to swap with and will not require users to type in the Handset ID (or embedded SIM ID)

Task Plan/Provisioning will be updated to do the following:

Provision multiple swap equipment orders on an Order in the correct order to mitigate provisioning errors

Incorporate swapping to a temporary handset/SIM IDs when performing SWAP Equipment orders as the system will do it for them within the Task Plan. This will use the same Dummy ESN Pool functionality as their Port In logic does today.

Product Catalog – Discounts AR 8209 Tiered Volume Discount enhancements – Ability to read number of lines on an account, and discount off of the in advance portion as well as the prorated portion.

Discount will live at the service level, and those instances represent a service so the system can simply count the number of discounts.

New Configuration option to have service level assigned discounts count contributing products across the entire account

Add Prorating the flat amount for partial month charges

When counting service only count those that are active at the time of billing (active on the last day of the bill period)

Tiers can be set up for the dollar amount off per service (create buckets) and the biller will do the math.

RateBill FR 3027 Do Not Charge Federal Taxes if Country is Not USA – New setting in Customer Care lets you skip Federal Taxing if the customer is outside the US.

Resolved Known Issues

Platform System Deployment Updates:

Module Target Deployment Updates
Workflow 03/07/2019
Updated on April 22, 2019
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